Valley Air Conditioning is all about great customer service and doing everything to make the customer happy. Our heater was not working properly and they got this job completed in TWO days (including special ordering a product.) And at a great price too. They knew our budget and did everything and more to help us out. If you ever need any assistance with anything heating or air conditioning related, RICH is the MAN!
Rick was such an amazing help to us as we went through the process of renovating a 5 acre farm and had to fix the A/C. Amazing customer service and the most knowledgable in the valley, for sure. Will come back if I experience any more problems!
I do not have enough good things to say about Valley Air Conditioning and all of the staff! #1, I called at about noon the day before Thanksgiving, and they were able to get a tech to our house by 5:30! Dean, our tech, took care of everything from figuring out what was wrong to taking payment, all very professionally. He had to order the part, but when he came back in a few days he installed it quickly and proficiently and even brought our kids Christmas goodie bags! Simple little things like that make me sure I’ll go back to them from now on!
In the past, I served them as their Account Manager in the wholesale heating & cooling supplies. I had well over 300 accounts in the Bay Area & the Valley Area and saw how each of them operated their business with residential and business clients. By far and without any reservations, I highly recommend them to do quality craftsmenship, excellent customer service, reliability and integrity.
It was my pleasure servicing Valley Air Conditioning.
My air conditioner went out last year, Valley came out and looked at it and gave me a price to replace it. I called around to get some other prices and Valley was the cheapest. I just recently got the money together to replace my air conditioner, I called in and talked to Amber, she sent Juan out and replaced it with 2 days. Juan was great, very friendly and knowledgeable. I defiantly would use them again.
This is a great company are called them on Friday late Monday morning they was at my front door to fix my heater they are very honest prices were great I would call them again in a heartbeat don’t waste your money or time with other companies Valley air is great
I am so pleased I chose Valley to install my new AC & Heat unit. Everyone did a fantastic job. Rich, Juan and Ray are great to work with. Thank you Amber for putting together the gift bag. It was a surprise. I’ve never had a company do that before. It only shows how much you value your customers. Job well done. Thanks again to all of you.
Dear Valley A/C, you have made me one happy customer! I greatly appreciate your willingness to be fair and your generosity by sending a letter with a gift card! You truly went above and beyond your mission statement. I will recommend your company to all of my friends. Thank you.
Just wanted to say thank you for the great service that we received today. The service technician, Nic, that you sent out was great. If the rest of your service team is that good, then your customers are in great hands. You will be highly recommended!
Tim Barnes, Esquire
We had been using another heating and air firm for 20 years and felt it was time to find another hvac provider to quote us a new unit and service. I called Valley Air Conditioning and was impressed from my first contact. I was nervous about buying a new unit but was very impressed during the entire installation. They made recommendations that the other company overlooked for years. The installation of my new unit far exceeded my expectations. Thank You!